STAFFING WAS A NIGHTMARE FOR ONE ONLINE CLIENT. THE HR TEAM WAS CONSUMED BY COORDINATING VENDORS’ ACTIVITIES ACROSS MULTIPLE LOCATIONS. They regularly experienced issues such as not enough fill rate at one location, too many at another, and what worked for one leadership team fell flat with leadership at other locations. They were in a constant state of crisis management and consumed with meeting after meeting, trying to put out fires.
This happens all too often. In tight labor markets, high-volume shops are scrambling to keep up with demand and are often reluctant to go with only one staffing vendor.
Sometimes, companies can’t look ahead because they’re consumed with solving for today. This is exactly what this well-known online retailer was doing, just trying “to get by”. Then they contacted Integrity Staffing Solutions (ISS).
ISS stepped in, and immediately consolidated all vendors under one umbrella, using our exclusive Workforce Management System to instantly collect critical performance data. Through this information, ISS quickly had access to all staffing issues, across all sites, as well as the individual performance of all seventeen vendors.
THIS PROVIDED THE CLIENT WITH 100% VISIBILITY INTO:
As we covered in our last case study, clear and reliable data is critical to success. The deep insights provided to this online client, thanks to the Workforce Management System, gave the retailing giant the confidence they needed to make smart staffing decisions and FINALLY get the results they needed to impact the bottom line..
Streamlining and automating vendor management immediately increased fill rate by 20% and led to:
A B O U T U S
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