Quickly Staffing an Omnichannel Customer Service Center.
When a major fashion rental company needed 250 high-end customer service team members
for their new call center in Arlington, TX, their unique business model required team members
who could easily operate in an omnichannel customer service environment. Team members
needed to be proficient in telephone, online chat, video, email, and text communications.
Find out how we solved our client's challenge in our latest Case Study.
Let's work together.
Let’s talk about building an employee infrastructure that exceeds your expectations. The opportunities are endless.
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